We take client confidentiality very seriously. In most cases, we only release information about a client if that client signs our release of information form, the form is only good for 30 days and can be changed and/or revoked by the client at any time.
If you have questions about our policy or our procedures, please feel free to contact us.
Battered Persons Advocacy
1202 SE Douglas
Roseburg, OR 97470
Office Phone: (541) 957-0288
24 Hour Crisis Line: (541) 673-7867
Toll Free: (800) 464-6543
Reedsport: (541) 271-3199
CLIENT PRIVACY AND SAFETY CONSIDERATIONS
Your privacy is important to us and we respect it. BPA does not collect any information from your access of this site. We do not use any data collection techniques that would lead us to you.
- If you are in danger, please try to use a safer computer that someone abusive does not have direct or remote (hacking) access to.
- If you think your internet activities are being monitored, they probably are. Abusive people are often controlling and want to know your every move. You don’t need to be a computer programmer or have special skills to monitor someone’s computer and Internet activities – anyone can do it and there are many ways to monitor with programs like Spyware, keystroke loggers and hacking tools.
- It is not possible to delete or clear all the “footprints” of your computer or online activities. If you are being monitored, it may be dangerous to change your computer behaviors such as suddenly deleting your entire Internet history if that is not your regular habit.
- If you think you may be monitored on your home computer, be careful how you use your computer since an abuser might become suspicious. You may want to keep using the monitored computer for innocuous activities, like looking up the weather. Use a safer computer to research an escape plan, look for new jobs or apartments, bus tickets, or ask for help.
- Email and Instant/Text Messaging (IM) are not safe or confidential ways to talk to someone about the danger or abuse in your life. If possible, please call a hotline instead. If you use email or IM, please use a safer computer and an account your abuser does not know about.
- Computers can store a lot of private information about what you look at via the Internet, the emails and instant messages you send, internet-based phone and IP-TTY calls you make, web-based purchases and banking, and many other activities.
- It might be safer to use a computer in a public library, at a trusted friend’s house, or an Internet Café.