541-673-7867 or 1-800-464-6543

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Our Services

Peace at Home focuses exclusively on providing comprehensive services to those experiencing domestic abuse, sexual assault, stalking and human trafficking and is also the only services agency in the county that provides crisis intervention services through a 24/hour hotline, supported by certified advocates.

Our services are free of charge and confidential. All ages, genders and sexual orientation are eligible for services.

safe shelter

Emergency safe shelter for survivors of family violence, sexual assault, stalking and human trafficking.

emergency services

24-hour crisis line, peer counseling, safety planning, danger assessment, assistance with food, hygiene items, 911 emergency cell phones, door lock changes and many other emergency services.

transitional services

Assistance with filing protective orders, court support, advocacy with law enforcement and court system.

legal advocacy

County wide sexual assault team, acute hospital rape response, peer counseling, legal and medical advocacy.

SNAP benefits

The Food Stamp Program helps low-income households eat well by providing extra dollars to buy food.

Our six core values

Services are client-driven, goal-oriented and strengths-based
We create and hold a space for healing without judgment
Together we promote equity and inclusion
We strive to be responsive, progressive and innovative

Focus on opportunities to increase community collaboration and visibility to address

Services are trauma-informed and recognize resiliency

We are here for you.

Legal Advocacy

Our advocates are not legal counselors or attorneys, therefore we are NOT able to give legal advice. However, we can support you emotionally through the process and help explain what is happening and what your options may be.

Restraining Orders are heard by a judge, at the Douglas County Courthouse Monday through Friday (except holidays). People who want to file for a restraining order need to arrive at the courthouse at 7:30 am at the courthouse cafeteria. A Peace at Home advocate will be available there to answer questions, explain the process, and provide forms. If you are interested in a Stalking Order, please contact a Legal Advocate to discuss options and the process. If you would like to speak to a Peace at Home Legal Advocate, please stop by the public office (1202 SE Douglas) or call our crisis line (541-673-7867).

Sexual Assault Services

If you’ve been the victim of sexual assault, please call our 24-hour crisis response line at 541-673-7867 or toll free at 1-800-464-6543. Our advocates are available 24 hours a day, 7 days a week.

We advocate for survivors in the following areas:


•Law Enforcement



Our sexual assault services include:

•Sexual Assault Crisis Intervention

•Peer counseling

•Support Groups

•Community Outreach and Education

Peace at Home is the coordinator of the Douglas County Sexual Assault Response Team (SART), a partnership effort of many local agencies to respond to and prevent sexual assault in our community.

Peer Counseling/Crisis intervention

Advocates are available for in-person peer counseling, crisis intervention, safety planning, danger assessment/lethality assessment, referrals and most importantly, just to listen. You can call for an appointment or you can walk into our public office without an appointment and meet with an advocate, Monday through Friday, 8:30-5:00 pm at 1202, SE Douglas Street, Roseburg.

Other Direct Assistance

Peace at Home does not give out funding, but we can often refer you to places that could meet your needs locally. We do provide limited assistance with gas vouchers, food boxes, hygiene items, diapers, door lock changes and emergency 911 phones.

Our six teams offer important acute and long-term comprehensive services

Emergency Services Team

Answer 24-hour hotline and provide in-person crisis response
Provide office hours for walk-ins and follow-up appointments
Offer emergency assistance (e.g. door locks, transportation, clothing, food, phones)
Provide resources and referrals (e.g. food stamps, housing, counseling, legal aid)
Offer safety planning and danger assessments
Provide peer support/counseling
Assistance applying for Crime Victims Compensation

Shelter Team

Provide emergency shelter including hotel stays
Provide case management
Direct assistance e.g. food, clothing, hygiene products
Support groups for adults and children
Transportation (e.g. medical appointments, job and housing searches)
Pet-friendly facilities/homes

Legal Advocacy Team

Advocates assist victims with filing temporary protective orders including the Family Abuse Prevention Act (FAPA), Elderly Persons and Persons with Disabilities Abuse Prevention Act (EPPDAPA), Sexual Abuse Protection Order (SAPO) and Stalking Protective Orders (SPO)

Assist with preparing for and providing emotional support at contested protective order hearings

Provide emotional support during trial or family court hearings

Offer other advocacy and referrals to law enforcement, Legal Aid Services of Oregon and Modest Means Attorneys

Transitional Housing Services Team

Provide applications for affordable transitional units and lease up approved applicants

Offer case management and on-going safety planning
Provide urgent transportation

Provide resources and referrals (e.g. permanent housing, rent assistance, food boxes)

Sexual Assault Services Team

Provide 24/7 Sexual assault/rape response coordinated with Law Enforcement agencies and the hospital Emergency Department, which includes: Support during the forensic evidence collection process; Crime Victims Compensation referral; Safety Planning – may include emergency shelter; Direct assistance such as clothing, food, transportation

Provide peer counseling and support
Coordinates trainings for advocates and community partners
Provide outreach to community groups, schools, etc.

Community Outreach Team

DHS Co-Located Advocate is stationed at DHS offices and provides consultation, training and services for the Self-sufficiency Program and Child Welfare Program. The advocate is responsible for crisis interventions, safety planning, peer support, and court accompaniment services.

Safer Futures Advocate provides consultation and training to healthcare and social service providers, specifically supporting survivors who are pregnant or new

mothers. Intervention services may include crisis interventions, safety planning, peer counseling/groups, birthing support, financial assistance and referrals.

Healthy Relationship Advocates are Co-Located at primary care clinics and the emergency department to provide crisis interventions and offer consultation and

training to healthcare providers. Advocates offer peer support, safety planning, transportation, medical accompaniment, assistance with accessing health

insurance and a provider.

CARE (Campus, Advocacy, Response & Education) Advocate is Co-Located on campus at Umpqua Community College and primarily collaborates with the Title IX program to reach students who may have experienced violence and offer services. The advocate is available to campus staff and faculty for consultation and serves on the behavioral health team.

Human Trafficking Services Advocate is part of the Douglas County Human Trafficking Task Force and is the only service provider offering 24/7 services including safety planning, resource and referral, emergency shelter and case management. The Advocate also assists with community outreach and trainings.

LAP Advocate is law enforcement agencies point of contact for referrals, technical assistance and consultation. The advocate provides safety planning, peer support, resource and referral, accompaniment to interviews, and court when referred by law enforcement or the prosecutor’s office

Peace at Home coordinates the Douglas County Sexual Assault Response Team (SART) and the Task Force on Family Violence (DC-TFFV).

Sexual Assault Response Team (SART)

SART is a multi-disciplinary team to help survivors of sexual assault with free, trauma-informed, survivor-centered advocacy, medical care and forensic evidence collection.

Douglas County Task Force on Family Violence (DC-TFFV)

DC-TFFV is a coalition of agencies dedicated to promoting the prevention of domestic violence, enhancing victim safety through services and holding batterers accountable. The purpose is to focus on raising public awareness by providing education, prevention and intervention through our community partnerships and collaboration.

Emergency shelter

Safe, confidential location.

The shelter is at a confidential location. If you need shelter, please call our crisis line or stop by our public office (1202 SE Douglas, Roseburg) to talk about housing options.

On average

  • 150 Adults are Sheltered
  • 100 Children are Sheltered
  • 7326 Meals Served
  • 2491 Case Management Hours to shelter clients
  • 100% Shelter residents left with a safety plan

Shelter Residents

  • 54% shelter residents are adults over 18
  • 81% of those were 25-59 years old
  • 46% of shelter residents are children under 18
  • 88% of events were perpetrated by an intimate or formerly intimate partner
  • 18% identified as having a disability
  • 90+% identified as having more than one type of victimization

Safe shelter nights per year

Each year, Peace at Home provides over 4,000 shelter nights to individuals families seeking safety from family violence, sexual assault, stalking or human trafficking.

Our emergency shelter has been a core program since 1978. The typical stay for people living in shelter is a month, sometimes much less, sometimes more. The shelter is a safe place that provides support and information about where to go next. We also have a small animal shelter at the facility so you can bring your animals.

541-673-7867 or 1-800-464-6543

Call our confidential & free crisis line 24-hours a day, 7 days a week for resources, options and safety planning.

Services are free of charge and confidential.  All ages, genders and sexual orientation are eligible for services. 


What is SNAP?

The Food Stamp Program helps low-income households eat well by providing extra dollars to buy food. In Oregon, people get monthly food stamp benefits to buy food on the Oregon Trail card. It works like a bank debit card in the machines at your grocery store checkout. Your Oregon Trail food stamp card will come with instructions for using it.

You may be able to get food stamps even if:
you own your own house; no lien will be placed upon it
you are working full time or part time
you get unemployment insurance
you have a good car and money in the bank
you are going to school
you have a significant other
you live with others
You can pick up and turn in an application at your local food stamp office (see the information phone number below). When you come into the office for your interview, you will need to bring:
Photo identification (such as a driver’s license)
Social Security numbers for everyone whom you are applying
Proof of your rent and utilities costs (such as bills or receipts)
Proof of your income (such as check stubs)
For non-residents, proof of lawful immigrant status for household members seeking benefits

Over 1,200 Douglas County residents receive crisis intervention, peer counseling and safety planning services every year